Last updated: January 25,2018
HOW WE COLLECT INFORMATION ABOUT YOU
When you use PMS Capital Services, we collect information sent to us through your computer, mobile phone, or other access device. This information may include your IP address, device information including, but not limited to, identifier, device name and type, operating system, location, mobile network information, and standard web log information, such as your browser type, traffic to and from our site, and the pages you accessed on our website. PMS Capital does not intentionally collect information from or about any individual who is under 18 years old.
If you create an account or use PMS Capital Services, we, or our affiliates vendors acting on our behalf may collect the following types of information:
- Contact information - your name, address, phone, email, Skype ID, and other similar information; and
- Financial information - the full bank account and routing numbers and/or credit card numbers that you link to your PMS Capital Account or input when you use paid PMS Capital Services. If you do not use the PMS Capital Conversion Service, you may opt out of providing this information.
If you seek permissions to raise Digital Currency buy and sell limits associated with your PMS Capital Account, we may require you to provide additional information which we may use in collaboration with service providers acting on our behalf to verify your identity or address, and/or to manage risk. This information may include your date of birth, taxpayer or government identification number, a copy of your government-issued identification, or other personal information. We may also obtain information about you from third parties such as credit bureaus and identity verification services.
When you use PMS Capital Services, we collect information about your transactions and/or your other activities on our website and we may continuously collect information about your computer, mobile device, or other access device for fraud prevention purposes, to monitor for possible breach of your PMS Capital Account, and to identify any malicious software or other activity that may harm PMS Capital or its users.
Finally, we may collect additional information you may disclose to our customer support team.
When you access our website or content or use our application or PMS Capital Services, we or companies we work with may place small data files called cookies or pixel tags on your computer or other device. We use these technologies to:
- Recognize you as a PMS Capital customer
- Customize PMS Capital Services, content, and advertising
- Measure promotional effectiveness; and
- Collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety
We use both session and persistent cookies when you access our website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire. We also use Local Shared Objects, commonly referred to as "Flash cookies," to help ensure that your account security is not compromised, to spot irregularities in behavior to help prevent fraud, and to support our sites and services.
We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of PMS Capital Services. The help section of most browsers or browser add-ons provides instructions on blocking, deleting, or disabling cookies.
HOW WE PROTECT AND STORE PERSONAL INFORMATION
We store and process your personal and transactional information, including certain payment information, where PMS Capital facilities or our service providers are located, including in the Cayman Island, and we protect it by maintaining physical, electronic, and procedural safeguards in compliance with applicable laws. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. Full credit card data is securely transferred and hosted off-site by a payment vendor in compliance with Payment Card Industry Data Security Standards (PCI DSS). This information is not accessible to PMS Capital staff.
We store our customers' personal information securely throughout the life of the customer's PMS Capital Account. PMS Capital will retain your personal information for a minimum of five years or as necessary to comply with our legal obligations or to resolve disputes.
HOW WE USE THE PERSONAL INFORMATION WE COLLECT
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
- Provide PMS Capital Services and customer support you request
- Process transactions and send notices about your transactions
- Resolve disputes, collect fees, and troubleshoot problems
- Prevent and investigate potentially prohibited or illegal activities, and/or violations of our posted user terms
- Customize, measure, and improve PMS Capital Services and the content and layout of our website and applications
- Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences; and
- Verify your identity by comparing your personal information against third-party databases.
We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission. From time to time we may request your permission to allow us to share your personal information with third parties. You may opt out of having your personal information shared with third parties, or from allowing us to use your personal information for any purpose that is incompatible with the purposes for which we originally collected it or subsequently obtained your authorization. If you choose to so limit the use of your personal information, certain features or PMS Capital Services may not be available to you.
HOW YOU CAN ACCESS OR CHANGE YOUR PERSONAL INFORMATION
HOW YOU CAN CONTACT US ABOUT PRIVACY QUESTIONS
If you have questions or concerns regarding this policy, or if you have a complaint, you can contact us at firstname.lastname@example.org